Shipping & Delivery

Orders are delivered within 3-5 business days in Portugal and 5-8 business days in other European countries.

During periods of exceptionally high demand, delivery times may be longer than usual. While we always do our best to ensure your order arrives within the expected timeframe, occasional delays may occur during these periods.

Once your order has been dispatched, you will receive your tracking information where available.

Exchanges

We want every order to feel just right. However, due to the intimate nature of our products, we do not offer exchanges and do not accept returns for change of mind, incorrect size selection, or personal preference.

Returns

For hygiene and resale reasons, we do not accept returns of tights, tops, bras, or briefs where the item has been worn, used, washed, or otherwise handled in a way that makes it unsuitable for resale.

If you have received an incorrect or defective item, please contact us and we will be happy to assist.

Incorrect or Defective Items

If you receive an item that is defective or different from the one you ordered, please contact us through our contact form or by email as soon as possible.

To help us resolve the issue, please include your order number, a brief description of the issue, and clear photographs of the item where relevant.

If the issue is confirmed, we will send you a replacement at no additional cost.

Please note that we cannot accept claims for defects where the item has been worn, washed, altered, or otherwise used.

Contact Us

If you have any questions regarding your order, delivery, or a potential product issue, please contact us through our website contact form or by email.

We are always happy to help.